CRM for financial services is like CRM in no other industry. CRM Finance is all about KYC (Know Your Customer), onboarding, householding, AML, FATCA and other processes that have no…Read more →
Vision CRM has launched its Web-based Vision CRM, which highlights a social activity stream that allows advisors to collaborate internally with their staff and monitor external client and prospect activity…Read more →
CRM software has particular supplementary functions, except for conventional account, contact and activity management in telecommunications industry. Telecom CRM Telecom assist in controlling customer churn as they study data gathered…Read more →
As a manufacturing company you are under pressure to retain customers, gain new ones, and serve them all at the lowest possible price. That is a lot of pressure by…Read more →
Price cutting alone does not result in competitive advantage in today’s manufacturing industry, at least not in the long term. Because manufacturers tend to have longer relationships with their customers,…Read more →
Information Technology and Telecommunication are constantly evolving industries in terms of technology, growth, global reach and understandably facing a high level of threat of obsolescence. In the earlier days of…Read more →
From a CRM practitioner's perspective, the major issue coming out of a reading of that report is the risk of failed CRM implementations. The report recognises the significance of CRM…Read more →
1) Develop a better relationship with customers - With the number of drugs released and the number of patients being inversely proportional, one needn't be a mathematician to infer that…Read more →
Many businesses across industries have integrated social media into their CRM services early on; some better than others. It’s not only about the adaptation but knowing how to leverage social…Read more →