Articles Written By: admin

CRM Telecom will provide following advantages: 1) Customer Care (via phone and the company’s website) Data mining can be used to create effective IVR menus and interactive websites. For example,…Read more →

CRM Public Sector in online government, or e-government, concentrates on the needs of people who use government services and turns CRM into “citizen relationship management.” With online CRM services, public…Read more →

What is manufacturing associated with? When we hear this term we start thinking of huge factories with complex equipment and machinery as well as thousands of employees. However these are…Read more →

Regulatory adherence integration One of the traditional ills plaguing generic pharma companies is the lack of effective regulatory process integration. This often slows them down in getting approvals for their…Read more →

pharmaceutical industry is demanding cheaper and innovative CRM Pharma that will enable greater flexibility. CRM segments such as marketing automation, customer analytics and closed loop marketing will attract higher investments…Read more →

CRM Services helps organizations in the public sector to manage customer service. But did you know CRM Public Sector can also help public and government agencies track and manage relationships…Read more →

1. Multi-channel Integration Today’s interconnected world allows you to capture leads through web, mobile, social, branches and offline mediums as well. A CRM telecom allows you to manage multiple channels…Read more →

In manufacturing industry, Customer Relationship Management is still playing catch-up. But will a fast-changing competitive environment bring about an uptick in adoption? IT editor Malcolm Wheatley talks to Microsoft. Customer…Read more →

CRM Finance especially for small and medium range financial businesses are usually a design that fits all. At times even enterprise CRM solutions are modified to fit the purpose of…Read more →

CRM Finance enables the financial firm to know the customer better. In addition it helps uncover potential customers and improves overall customer service. It helps build an advantage over competitors…Read more →