As a manufacturing company you are under pressure to retain customers, gain new ones, and serve them all at the lowest possible price. That is a lot of pressure by…Read more →
Price cutting alone does not result in competitive advantage in today’s manufacturing industry, at least not in the long term. Because manufacturers tend to have longer relationships with their customers,…Read more →
Information Technology and Telecommunication are constantly evolving industries in terms of technology, growth, global reach and understandably facing a high level of threat of obsolescence. In the earlier days of…Read more →
From a CRM practitioner's perspective, the major issue coming out of a reading of that report is the risk of failed CRM implementations. The report recognises the significance of CRM…Read more →
1) Develop a better relationship with customers - With the number of drugs released and the number of patients being inversely proportional, one needn't be a mathematician to infer that…Read more →
Many businesses across industries have integrated social media into their CRM services early on; some better than others. It’s not only about the adaptation but knowing how to leverage social…Read more →
Factors to consider Vision CRM for your Business Some businesses are still frozen in time relying on the antiquated index card Rolodex to keep all their customer information. As much…Read more →
CRM in Banking What is the need for CRM in banking and what is CRM in banking context is discussed in this section. The increased competition in the banking market,…Read more →
Sales teams are the spine of any pharmaceutical business. And communication channels of these businesses need a system that can act as the main communication channel for CRM pharma companies.…Read more →
CRM is gaining the attention of governments wanting to start online relationships with their constituents. Learn how CRM, when paired with e-government, is taking on a new look. Customer relationship…Read more →