To receive information about the caller, you need CRM Telecom system integrated with the billing system. When a call comes in, the monitor displays all information about the subscriber, which…Read more →
CRM Telecom is the very essence of today's Telecommunications industry. Today, the challenge for telecoms is to balance the ever-increasing need for sophisticated IT with the need to keep IT…Read more →
In the earlier days of Telecom, one system used to handle both customer relationship and billing. As competition grew, there was a need to be competitive in responding to the…Read more →
Telecom market today is an extremely competitive one with multiple players, varied technologies, comprehensive value chain and more importantly caters to varied set of customers. Over the period of decade…Read more →