Salesforce vs SugarCRM Comparison
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Salesforce vs Sugar comparison
In comparison to Salesforce, Sugar CRM remains the most popular choice. Sugar has grown to be the principal enemy of Salesforce by having similar features and a lower price. However, as per the industry standard, Salesforce is still opted by most the organizations because of its advanced and distinguishing features. Sugar CRM now has gained a great number of more enterprise level clients. Not to mention, Salesforce is still a superior business product.
Salesforce is the most popular and most gainful CRM vendor, however, its foremost open-source competitor, Sugar CRM, offers the related features at a lower price tag. It’s no surprise that Salesforce vs Sugar comparison has turn out to be an important topic among industry analysts. Also, you can get in touch with Global Vision Technology (GVT), a leading IT solution provider, who is always providing best-in-class integrated platforms as per your needs and requirements.
Salesforce vs Sugar CRM
Sugar CRM was launched in 2004 as an open source program. At present, Sugar possesses more than 1.5 million users spread over near about 120 different countries, and is valued about $27 million in profits. Being a private company, they have a comparatively small market share, but their present strategy is to market themselves at a lower price tag.
On the other hand, Salesforce was launched in 1999 as the first cloud-based CRM. They carry on to lead as a foremost project cloud computing. At present, they have more than 100,000 business customers and two million normal customers.
Structure and Cost factor
Sugar CRM offers the provision for sales, marketing & customer service at a monthly price, and with the best package i.e. Sugar Professional. That makes them exceptional among CRM providers, given that most involve separate add-ons and further subscription costs for marketing features. They offer highly- developed features, such as extra storage space, 24/7 support, and a steadfast account manager.
The cost factor for Salesforce CRM isn’t relatively as basic. Their platform is divided into several areas, each with its own price tag. These incorporate the Sales Cloud, Marketing Cloud, and Service Cloud. Each cloud suite will be stronger in its main area than a multi-use CRM might.
Contact Management
The Sugar platform has been specially designed to assist businesses to manage the customer data information. For the sales team, it denotes identification of prospects and matching products with approaching buyers. As is customary, contact management is the main part of the entire system, supported by quote management, calculating, and managing other features.
Sugar CRM offers provides built-in activity streams, where sales executives can distribute media, vital documents and deal with queries. In the same way, the Salesforce Sales Cloud is put up around contact management. It’s designed to assist sales executives sell and keep on managing from a laptop or a Smartphone.
Marketing Purposes
If you’re looking for a CRM with the best and affordable marketing tools, Sugar CRM is a great choice. They have features that incorporate drip campaigns, web forms, lead routing, a landing page builder, email marketing, and much more.
When considering Salesforce vs Sugar comparison, the marketing tools of Salesforce are available through like Social Studio, Exact Target, etc. You are required to pay extra for the high-ranking features like social listening, lead scoring, predictive intelligence, etc.
Making your final decision and hiring Global Vision Technology
Salesforce and Sugar CRM are both admirable choices for CRM. Sugar CRM acquires the best approach by contributing sales, marketing, and other related tools in their packages. Salesforce has different platforms for different products for exceptional teams.
Now the question arises “Which one is better for your needs and budget?” If you’re unable to decide in relation to Salesforce vs Sugar comparison, we’d love to help. Global Vision Technology (GVT) can help in making the best decision in relation to Salesforce vs Sugar.
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