Salesforce vs Zoho CRM Comparison
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Salesforce vs Zoho comparison
In order to store customer data, track sales orders, and evaluate the efficiency of marketing programs, most businesses use their CRMs. Consequently, CRM software has rapidly turned out to be one of the ideal business tools on the market. Mentioning ‘CRM’ straight away brings Salesforce to mind. Infact, Salesforce is one of the most reliable cloud-based platforms.
Here, we’re going to compare Salesforce vs Zoho, matching the market leader in cloud CRM against its less expensive & smaller contender. You might most likely intend to choose one of the two. Furthermore, this decision will affect your efficiency and productivity for years to come. Therefore, it’s imperative to take a closer look at Salesforce vs Zoho comparison. Also, you can get in touch with Global Vision Technology (GVT), a leading IT solution provider, who is always providing best-in-class integrated platforms as per your needs and requirements.
Which CRM software is the best for your business?
Everyone knows that Salesforce is the most popular and superior CRM on the market in terms of revenue and market share. They were launched in 1999 and emerged as the number one SaaS (software-as-a-service) vendors. With an opening public offering of $110 million, Salesforce now have 150,000 subscribers and more than $6 billion in profits.
On the other hand, Zoho was launched in 1996 as an IT management source called AdventNet Inc. At present, Zoho is a private company, and most of their customers are small technology organizations, media, and property dealing businesses. However, they provide solutions for other companies as well.
Structure and Cost factor
Salesforce is recognized as the most successful customer-oriented platform. They offer the provision to integrate different products with one another. Sales Cloud is most popular Salesforce CRM platform offering Lightning Professional, Lightning Unlimited and Lightning Enterprise versions. All come in round the clock 24/7 support, highly advanced features and other top services. Even though priced per user, these project versions are somewhat costly.
With reference to Salesforce vs Zoho comparison, Zoho CRM is available in three versions as standard, enterprise and professional. These versions depend on their accessible features and customer-support service. The pricing is based on the calculations made per user on a monthly basis. By contrast, they are just about 90 percent cheaper than Salesforce CRM. The billing system in Salesforce is on a yearly basis, whereas, Zoho CRM offers a monthly billing provision.
Contact Management
One of the most significant components of any CRM is contact management. The Salesforce CRM database stores customer data, contact information, and more related information for every contact. Furthermore, you can import data from marketing campaigns, manage and track their activity, and move them flawlessly into your sales channel.
On the other hand, Zoho CRM contact management integrates with most office applications, offering the provision to record customers’ phone numbers, email communication, check lists, and much more without running off the system. A built-in social CRM feature pulls data from social media platforms such as Facebook, Google+, and Twitter. An as advantage over Salesforce, you can easily track social conversations in relation to your customers, prospects and leads.
Mobile Capabilities
Both Salesforce and vendors offer indigenous mobile apps for Android and iOS devices. Zoho’s mobile apps incorporate calendars, geo-location, meeting check-ins, and as access to the original system. Salesforce offers mobile features in the form of calendars, task management, file sharing, mobile dashboards, and much more.
Making your final decision and hiring Global Vision Technology
If you’re looking for a highly-advanced CRM system, then you get a quote for Salesforce. If you’re starting out with the basics and would like to save on costs, Zoho is also a good consideration.
Now the question arises “Which one is better for your needs and budget?” If you’re unable to decide in relation to Salesforce vs Zoho comparison, we’d love to help. Global Vision Technology (GVT) can help in making the best decision in relation to Salesforce vs Zoho.
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