Strategy for implementing CRM in Public Sector
From a CRM practitioner's perspective, the major issue coming out of a reading of that report is the risk of failed CRM implementations. The report recognises the significance of CRM…Read more →
CRM government
CRM Public Sector
CRM is gaining the attention of governments wanting to start online relationships with their constituents. Learn how CRM, when paired with e-government, is taking on a new look. Customer relationship…Read more →