Vision CRM – Business Solution

Vision B2B – Business to Business CRM Software Solutions

Vision B2B is business to business CRM that is designed to improve business effectiveness and assist companies as they reorient their business process around their customers and provide an integrated view of how their customers interact.

Rich functionality, fast deployment and easy-to-use tools are key features of Vision B2B – all that is required to deploy a robust business CRM system into a business to business environment, and give teams the right tools to sell more and manage better.

Vision has been delivering business CRM solutions for over 20 years to industries as diverse as chemicals, insurance, manufacturing, media, packaging, telecommunications, tourism and utilities. Companies have relied on Vision B2B to help grow their businesses and prosper in the marketplace.

Benefits of Vision B2B CRM

Both large corporation and small business CRM efforts can realize numerous benefits from Vision B2B. Businesses that have deployed Vision B2B have:

1) Grown revenue by:

• Improved lead generation
• Improved opportunity management
• Cross selling and up selling

2) Reduced costs by:

• Lowering administration and sales support costs
• Making sales more efficient
• Choosing the most cost effective channel by customer segment and activity

3) Created a valuable customer database:

• Ensuring a single view of the customer, across all customer touch points including internet and mobile channels
• Ensuring customer information is retained by your organization when sales people change
• Providing a platform for selling and marketing based on what is known of customers and prospects

Vision B2B – A Full Function CRM Solution

Vision B2B is a full function business CRM solution that can be deployed out-of-the-box or configured to match your needs. Standard functionality includes:

1) Opportunity Management

2) Key Account Management

3) Contact Center

• Customer Service
• Inside Sales
• Call Center
• Universal queues

4) Marketing Center

• Campaign Management
• E-Marketing
• Event Management
• Traditional Direct Marketing

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